Refund Policy
Last Updated: [20/08/2026]
At DigitalBundleCollection, we want you to have a smooth experience with your digital purchase. Since our products are digital and delivered electronically, refunds are available only in eligible situations.
1. Eligible Refund Situations
You may request a refund within 30 days of purchase if:
- You cannot access or download your purchased files.
- The delivered files are corrupted or unusable and we are unable to resolve the issue.
- You received the wrong product.
- The product is significantly different from what was clearly described on the product page.
- You were charged twice for the same purchase.
2. Non-Refundable Situations
Refunds generally will not be provided when:
- You have successfully downloaded the product and simply changed your mind.
- You purchased the product accidentally.
- You no longer want or need the product.
- You did not check the product description before purchasing.
- You downloaded or used the files and then requested a refund without a qualifying issue.
3. Before Requesting a Refund
If you experience a technical problem, please contact us first. We will make reasonable efforts to help you access or use your purchased files before processing a refund.
4. How to Request a Refund
Send an email to:
[digitalbundlecollection1@gmail.com]
Please include:
- Your name
- Order/payment details
- Email used for the purchase
- Reason for your refund request
- Description of the issue
We may request additional information to verify the purchase and understand the issue.
5. Refund Processing
If your refund request is approved, the refund will generally be processed through the original payment method, subject to the payment provider’s processing time.